The Importance of Customer Safety Post-Pandemic
The COVID-19 pandemic created unprecedented challenges for businesses worldwide. As restrictions lift and in-person services resume, providing a safe, secure environment has become a top priority. In our own work at Pestward, we’ve adapted our procedures to protect both staff and customers while continuing to deliver essential services.
What Customers Expect
Recent studies show that customers expect visible, consistent safety measures when visiting businesses:
On May 14, IMI polled 1,000 North American respondents. For retailers, the most critical safety action—cited by 64%—was providing hand sanitizer at the door. Other priorities included offering curbside pickup (43%), requiring masks (41%), and using protective barriers, especially preferred by women respondents.
In restaurants, customers felt most confident when tables were cleaned between seatings (42%), hand sanitizer was provided (37%), and staff wore masks and gloves.
Source: Strategy Online, 2020
Why Professional Sanitization Makes Sense
Implementing safety protocols is crucial not only for customer confidence but for reducing the spread of illness. However, these measures can add significant costs and require additional labour—challenges many businesses face after months of disrupted cash flow.
Pestward’s Sanitization Service Plans
This is where professional services can help. At Pestward, we’ve developed a cost-effective, residue-free sanitization service designed to ease the burden on business owners.
- 30-day antimicrobial protection: Our unique treatment provides lasting effectiveness for up to 30 days.
- Set-it-and-forget-it plans: We handle the scheduling and service, so you can focus on running your business.
- Part of the Pestward Protected program: Giving peace of mind to you, your staff, and your customers.
This is where specialized businesses can help!
Many new business models have popped up as a result of the demand for sanitizing services. Here at Pestward, we have started up a program that specifically focuses on cost-effective and residue sanitization service plans for businesses to take away the large financial burden and concern from business owners. Much like our great pest control plans, these sanitization plans are set it and forget it. We handle the process of treating with our unique 30 day lasting solution (Yes, 30 days of anti-microbial effectiveness) and your business benefits from our Pestward Protected program. Giving you, your staff, and your customers peace of mind that you are staying protected.
For pricing and more, you can contact us on our Sanitization Contact Form or call us at (519) 913-0716